Frequently Asked Questions
1. Do you ship worldwide?
Yes. Old Legacy offers complimentary international shipping on all orders, regardless of destination.
2. How long does delivery take?
Estimated delivery times:
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Europe: 3–6 business days
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North America: 5–8 business days
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Rest of the world: 7–12 business days
All orders are processed within 1–2 business days.
3. Will I have to pay customs fees?
Orders outside the European Union may be subject to customs duties or taxes. These are not included and remain the responsibility of the customer.
4. Can I return an item?
Yes. You may return any item within 14 days of delivery, provided it remains unused and in its original packaging.
To request a return, email us at: contact@oldlegacyofficial.com
5. Do you offer exchanges?
At this time, we do not process direct exchanges. If you wish to change an item, please return your order and place a new one.
6. What payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, Google Pay and other secure payment methods available at checkout.
7. Are your products limited edition?
Yes. Each model is produced in a limited run of 70 units, never restocked. Once sold out, it will not return — reinforcing the exclusivity behind every piece.
8. Where are your products made?
Our sunglasses are designed in Europe and crafted by experienced artisans, blending Italian design with timeless materials and precision.
9. How can I contact support?
You may email us at contact@oldlegacyofficial.com. We respond within 24 business hours.
Still have questions?
We're here to help. Contact us anytime.